About Your Teacher... Jess

Ex-Apple learning specialist with a passion for empowering learners. 

Hi, I'm Jess

— your guide into the world of AI and ChatGPT.

I bring over five years of experience working at Apple, where I trained both customers and staff to feel confident using technology, no matter their background. I hold a Master’s degree in Communication, have taught in one-on-one and group settings, and I specialise in helping mature learners feel at ease with tools that often seem overwhelming. As a mum, a media licensing professional, and a daily user of AI, I know how to translate complex tech into something practical and useful for everyday life.

These workshops are about more than just tech — they’re about building confidence, connection, and capability in a fast-changing world.

Attending a Workshop

What to Expect:

These workshops are built with the mature learner in mind. I use proven adult learning techniques and a warm, supportive approach to create an environment where no question is too small and no one gets left behind. You’ll get hands-on guidance, real-life examples, and practical prompts you can use straight away — not just theory. Whether it’s sending better emails, organising your thoughts, or exploring creative ideas, you’ll walk away with real skills and new ways to use technology confidently.

If you don’t leave feeling more empowered than when you arrived, I haven’t done my job properly.

My mission

Empowering older adults with transformative ChatGPT skills and confidence.

At The AI Coach, we empower older adults to navigate the digital age with confidence through tailored ChatGPT workshops. Based in Ringwood, Victoria, our expert-led sessions provide hands-on experience, enhancing communication skills and technological proficiency, ensuring participants stay connected and engaged in an ever-evolving digital world.

Empowering Seniors Through Technology

Senior people talking about their mental health on a group therapy session

Empathy and Understanding

At The AI Coach, we prioritize empathy and understanding. We recognize that every individual has unique needs and learning styles, especially when it comes to technology. Our workshops are designed to create a supportive and inclusive environment where older adults feel comfortable exploring new digital tools.
senior adults learning aand having fun  in computer lab

Lifelong Learning

We believe in the power of lifelong learning. Our mission is to empower older adults with the knowledge and skills to navigate the digital world confidently. By fostering a culture of continuous education, we help our participants stay connected and engaged in an ever-evolving technological landscape.
International group of senior men and women having educational class

Community and Connection

Building a sense of community is at the heart of what we do. Our workshops not only teach valuable skills but also encourage social interaction and connection among participants. We strive to create a welcoming space where older adults can share experiences, learn from each other, and build lasting relationships.

Empower Your Digital Conversation

Join our expert-led workshops and master ChatGPT technology at your own pace. Designed specifically for older adults at The AI Coach in Ringwood.